Shipping Cost & TIme

Standard: 2-4 Days ($10.50 USD)

Standard: 2-4 Days ($14 USD)

International: 2-15 Days ($25 USD)

International: 4-15 Days ($84.50)

International: 4-15 Days ($84.50)

South America
International: 4-15 Days ($84.50)

All orders may take up to 1-5 days to process orders, which is not included in shipping time.

Shipping rates are subject to change

Processing Time

Once payment confirmation is received, please allow our team 1 to 5 days to process your order. We meticulously handpick and inspect each item before shipping it to you. Please note, we operate from Monday to Friday, excluding weekends. During busy sale periods or holidays, due to increased order volumes, processing may take up to 4 to 7 business days. Weekends are excluded from this timeline."

Flash Sales & Holiday Times

During our flash sales, promotions, or busy periods, there might be a delay in shipping your order. Kindly allow our team 1-3 additional days to prepare and pack your order. Orders are processed on a first-come, first-served basis. Once your order is dispatched from our warehouse, you'll receive an email confirmation

Track My Order

After shipping your order, we'll promptly send you a confirmation email containing a tracking link for convenient package tracking. Our aim is to process and dispatch orders within 1-5 business days.

ou can also reach out to our customer service team at support@sinfullyyours.store

Do you ship internationally?

Yes, international customers can shop from our website. Please note that shipping rates, duties, and/or customs fees vary based on your location.

Customs & Tax

Do I need to pay for duties?

At Sinfully Yours, our orders are shipped from the USA. Please note that for Canadian customers, there might be additional import fees upon delivery. Check the rows below to verify if duties apply.

In some situations orders originating from Canada are not subject to duties, and orders within the US under $800 also do not incur duties.

USA Customers

All orders will not be subjected to import duties.

Canada Customers

Here is an estimate duty and taxes as per Canada Border Service Agency.

Order Amount: $100 CAD

Alberta (Duty:$0, Tax @5%: $5)

British Columbia (Duty:$0, Tax @12%: $12)

Manitoba (Duty:$0, Tax @12%: $12)

New Brunswick (Duty:$0, Tax @15%: $15)

Newfoundland & Labrador (Duty:$0, Tax @15%: $15)

Northwest Territories (Duty:$0, Tax @5%: $5)

Nova Scotia(Duty:$0, Tax @15%: $15)

Nunavut (Duty:$0, Tax @5%: $5)

Ontario (Duty:$0, Tax @13%: $13)

Prince Edward Island (Duty:$0, Tax @15%: $15)

Quebec(Duty:$0, Tax @15%: $15)

Saskatchewan (Duty:$0, Tax @11%: $11)

Yulon Territories (Duty:$0, Tax @5%: $5)


For all orders above a certain value, import duties may apply. Customs may randomly inspect parcels, leading to additional fees. The specific duty amount depends on the parcel's value. Please check your local country's Import and taxes website to calculate the applicable duties.

Sinfully Yours cannot be held responsible for any fees incurred as a result of the destination country's import policies. In the event that you are required to pay additional fees, please contact your local customs office for guidance and support.

Order & Delivery

Can an order be canceled or changed?

Order Changes: Changes to orders can only be made until our fulfillment team has
picked the order and generated a tracking number. A shipping confirmation email will be sent once the order is processed, and changes cannot be made after this point.

Order Cancellation:

Requests for cancellation can only happen within the initial 12 hours of placing the order. After this period, cancelation cannot be guaranteed, potentially resulting in the lose of shipping fees.

To cancel an order, kindly email us at support@sinfullyyours.com with the subject line "CANCEL ORDER: (INSERT ORDER NUMBER)." We'll make every effort to cancel the order promptly.

Unfortunately, orders cannot be canceled after they have been packaged shipped. However, if you're not satisfied with your purchase, you can return the products in their original.

Customer will be responsible for shipping charges, duties, customs fees, taxes, or additional expenses related to the shipment.

What if I refuse delivery of an international order?

In the event that a customer refuses to accept a package, they will be held accountable for all initial shipping charges incurred, along with any duties, customs fees, taxes, or additional expenses related to the return shipment back to Sinfully Yours.

Why hasn't my order shipped yet?

Please allow 1-5 business days for order processing before shipping. The product is made when an order is placed for environment and human friendly reasons.

Out-of-stock products may cause delays, resulting in longer processing times. We'll ship in-stock products and refund out-of-stock products, or notify you when they become available. If you've received a shipping confirmation but not your package, there may be tracking issues.

Check the following before contacting our customer service team.

- Check you have received an email confirming your order has been dispatched.

- Check the tracking information that is included in your dispatch confirmation email using the relevant link.

- Check for emails, phone calls and attempted delivery cards from one of couriers, it may be that your parcel is being held at your local depot awaiting collection or redelivery.

- Check nobody at your address has taken the delivery on your behalf.

- Although our couriers should not leave your parcel with a neighbour its always worth checking with your neighbour just in case.

- Please contact the shipping company ( DHL, Canada Post, Fedex, Courier That Shipped Your Package, which you will be notified upon receiving your order #.  and support@sinfullyyours.store  and we’ll do our best to resolve the issue as quickly as possible.

Order Processing Notes

Orders are shipped Monday to Friday excluding Canadian and USA Holidays.

Please allow 1-5 business days for order processing. This may take longer during special releases, major holidays and sale periods.

Contact us at support@sinfullyyours.store with any concerns.

Return Policy?

We aim to make your Sinfully Yours experience as smooth as possible. If you need to return an item, here's what you should know:

1. Authorization for Returns:
Before sending anything back our way, get in touch with our customer service team within 15 days of receiving your order. They'll guide you through the return process and provide the necessary instructions.

Once approved, we'll grant you a return authorization number (RA number). This RA number should be clearly visible in your return package along with a printed copy of the approval email. Missing these may lead to a hiccup in the return process.

2. Quality Checks:
Returns are approved if there's a quality defect or you need a size change. Report any quality issues within 15 days of receiving your item. We might need some evidence like clear pics or detailed descriptions to assess your request.

3. Return Shipping:
You're in charge of return shipping costs. Choose a reliable shipping method with tracking to ensure your return reaches us safely. We're not responsible for any lost or damaged items during the return trip.

4. Refund Time:
Once your return reaches us and passes inspection, we'll start the refund dance. It'll go back to your original payment method. Give us a bit of time for the refund to show up in your account.

5. Quality Returns Timeframe:
To keep things smooth, report any quality defects within the first 15 days of getting your order. After that, we can't accept quality-related return requests.

We'd really appreciate your cooperation with these return requirements. They help us give you the best service and sort out your return requests faster.

Got questions? Need help? Our customer service team's always here for you.

By shopping at sinfullyyours.store, you acknowledge, accept and agree to these return policy. We're dedicated to keeping you satisfied and sorting out any issues quickly and fairly.

Just a heads up: this return policy might change, and any updates will be on our website.

What is a Pre-Order

Can I purchase an Item that is a Pre-Order?

Certain products that are not immediately available to purchase may be displayed on www.sinfullyyours.store. These items can be pre-ordered to secure once they become available. Payment will be taken when or shortly after your order is placed. Delivery times will be displayed on the product page.

I have purchased 2 different Pre-Orders with different shipping dates?

If you purchase more than one pre-order item with different estimated shipping dates, the products may be sent together on the latest date.

In either case, you will only be charged once the items have been processed through the checkout.

How will i know my order has been successful?

Once you have placed an order, you will receive a confirmation email shortly. To ensure that this goes into your inbox, please add support@sinfullyyours.store to your contacts. Otherwise, your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email, don't hesitate to contact us directly.

Missing items on my order

If an item you have ordered is missing from the online order# that you receive after placing your order, it will most likely have been removed because it is out of stock.

You will be notified by email should an item you've purchased is out of stock. If you haven't received an email notification about any changes to your order, but you're still missing an item, please get in touch with us immediately with the following information:

- Order Number
- Missing Item(s)

Our support team will investigate the matter and resolve the issue for you as quickly as possible.

** All missing item claims must be made within 7 days of the delivery date of your order. **


Wrong size or faulty product

If the product is confirmed to have a manufacturing fault or the wrong item was sent to you, we will replace the product or refund the product's price to your original payment method at your request.

If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.

Please reach out to us at support@sinfullyyours.store and start your return so we can resolve this issue for you!


How do i apply discounts or promo codes?

Apply discount and promo codes at Checkout. Although most discounts are already in the bundle.

Can i combine discount or promo codes?

One discount or promo code per order. We reserve the right to withdraw codes obtained or applied improperly.

How do I contact Sinfully Yours Team

Say hi to us through email or on social media:


Social Media: @sinfullyyours.store

Do we have a store

No, we do not have one at the moment. We are working on having retailers carry our products worldwide for the shop instore experience.

Promo code isnt working

Promo Codes usually are issued with an expiration. That’s one of the main reasons a code will not work. To get more information on a code that was recently given to you, email us at support@sinfullyyours.store. If the promo code is expired or invalid, you cannot use that code for any purchases.

A limit of 1 discount may be applied to each order. Discount codes cannot be used in conjunction with free shipping discount codes, clearance, final, or end of season sales or other types of discounts. Sinfully Yours has the right to hold and/or cancel orders that use more than one discount code.

What forms of payment do you accept?

We accept the following cards:



American Express,



Diners Club

Shop Pay

Apple Pay

Google Pay.

We do not accept payment via check or over the phone.

Do you restock items

We do restock select items, however there is no guarantee of a restock of any particular item. To be notified of any restocks please sign up to our newsletter and fill out the form on the product page under the section “Notify Me When In Stock”

Do we have a payment plans?

We are working with partners to enable this option for our customers.

Do you price match?

Yes, we make price adjustments as long as you have an image or proof that the item is on sale on the same day you want to purchase it. You must include the store name and contact information. No discounts codes can be used during price adjustments. Just email us directly for price adjustment at support@sinfullyyours.store

Where are the products Designed?

They are designed in Toronto, Canada. The products are shipped from the USA.

Aftercare for Sinfully Yours products

Each product page has care instructions.

Can I return a sale item?

Items purchased during a sale period are final sales. We can only do a store credit if it's returned within 7 Business days.

An item I purchased is now on sale. Can you adjust the price?

We cannot adjust the price of items if they have entered a sale. If returned during the sale, the final price will be the sale price.

I want discounts and updates, How do I subscribe to your newsletter?

- To subscribe to our newsletter, Scroll to the bottom of the page and there is a newsletter sign up box on the bottom right corner, on mobile its at the middle bottom of the page. 

- You can also stay updated by following us on Social Media.

- If you wish to unsubscribe from our newsletter, click on the link at the bottom of each Sinfully Yours newsletter.

- You can also contact our Customer Service with any questions regarding our Sinfully Yours newsletter. Our advisers will be delighted to assist you.

How long does customer service take to respond back to my email?

We try to respond to all emails within 24 hours. Sending multiple emails only delays your and other people’s inquiries. Please only email once.

Are the close true to size?

Check the size guide on each product page for more info.


I'm an influencer and i would like to collaborate with

Please direct all inquiries to support@sinfullyyours.store

Have any press inquiries?

Please direct all inquiries to support@sinfullyyours.store

I would like to wholesale your products

Please direct all inquiries to support@sinfullyyours.store